Review of the General Insurance Code of Practice - 2009
Mr Robert Cornall AO has now finalised his report on the Independent Review of the General Insurance Code of Practice.
Review of the General Insurance Code of Practice commenced 1 June 2009
The Review of the General Insurance Code of Practice (Code) commenced on 1 June 2009. Mr Robert Cornall AO has been appointed by the Insurance Council Board as the Independent Reviewer of the General Insurance Code of Practice.
The terms of the Code require the Insurance Council of Australia to review the Code every three years and according to clause 1.14 of the Code the Insurance Council must appoint an Independent Reviewer to undertake this process.
The Code commits insurers to high standards which they uphold in the services they provide to their customers. These standards apply when selling insurance, dealing with insurance claims, responding to catastrophes and disasters, and handling complaints.
This website provides information about the Review.